Employee & Family Assistance Program

Connect to better health and well-being

Our Employee and Family Assistance Program (EFAP) is leading the industry in organizational wellness, and disability prevention services. Delivered through Homewood Health, this program offers your employees and their families 24/7 counselling, coaching and support.

Adding our EFAP program to your organization’s benefit plan gives you:


Counselling is available in person, by phone, by video, or online. Offices are local and appointments are made quickly, with your convenience in mind. All information shared is confidential.

Life Smart Services:

A suite of telephonic services that offers assessments, coaching, and resources; each service has been developed to let members take a proactive approach to managing everyday challenges.

Online Access:

You can access Homeweb on your phone, tablet, or desktop. Homeweb allows you to create an individual profile, receive personalized content recommendations, and access many helpful resources.


Each month, you can receive a “Life Lines” email newsletter. Life Lines gives helpful information on a variety of topics throughout the program year.


The long-term benefits of an Employee and Family Assistance Program can have a significant impact on your bottom line. They result in improved employee physical and mental health, which in turn boosts productivity, shortens or prevents disability claims, and reduces absenteeism.

Call us today to find out how you can invest in the health of your organization.

604 419-2000 or 1 877 PAC-BLUE

To access your EFAP services, call:

1 844 PBC-EFAP (1 844 722-3327)


Employee and Family Assistance Plan Overview