Let's Stay Connected
Did you know...
As a plan member, most of your personal benefits and coverage information questions can be answered faster by consulting our Frequently Asked Questions or by signing-in to Member Profile
Business Hours
Monday to Friday - 8:00am to 4:30pm (Pacific) Our walk-in centre is temporarily closed until further notice. |
Call Us
Monday to Friday 8am to 4:30pm (Pacific, excluding statutory holidays)
Lower Mainland | 604 419-2000 |
Toll-free | 1 877 PAC-BLUE (1 877 722-2583) |
First Nations Health Authority Client Line | 1 855 550-5454 |
Fax us
General Inquiries Fax | 604 419-2990 |
Address
Street Address Our walk-in centre is temporarily closed until further notice. |
Mailing Address |
Fraud
Report Insurance Fraud | 1 800 661-9675 pbc-ethics.com Audit Services |
Media Relations
For inquiries related to sponsorships, advertisements and media coverage, please email your request to Media Relations |
Complaints
At Pacific Blue Cross, we do our best to ensure plan members are satisfied with the products and services we provide. If you are dissatisfied with a decision or service related to your extended health, dental, life, disability or travel insurance plan, you may have the situation reviewed. Consumer Complaints and Resolution Process |