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Contact Pacific Blue Cross

Find answers to your questions

We are delighted to have our Member Service Team back at full capacity to serve you. We appreciate your patience at this time, as our telephone service lines are extremely busy. Read more...

Did you know...

As a plan member, most of your personal benefits and coverage information questions can be answered faster by consulting our Frequently Asked Questions or by signing-in to CARESnet


Call Us

Monday to Friday 8am to 4:30pm (Pacific, excluding statutory holidays)

Lower Mainland 604 419-2000
Toll-free 1 877 PAC-BLUE
(1 877 722-2583)

Fax us

General Inquiries Fax 604 419-2990
 

Fraud

Report Insurance Fraud 1 800 661-9675
pbc-ethics.com



Business Hours:
Monday to Friday
8:00am to 4:30pm (Pacific)
(excluding statutory holidays)

Mailing Address:
Pacific Blue Cross/ BC Life
PO Box 7000
Vancouver, BC V6B 4E1

Street Address:
4250 Canada Way
Burnaby, BC V5G 4W6
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Blue Shield

Blue Shield is a registered trade-mark of Blue Cross Blue Shield Association
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