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As a plan member, most of your personal benefits and coverage information questions can be answered faster by consulting our Frequently Asked Questions or by signing-in to Member Profile


Business Hours

Monday to Friday - 8:00am to 4:30pm (Pacific)
(excluding statutory holidays)


Call Us

Monday to Friday 8am to 4:30pm (Pacific, excluding statutory holidays)

Lower Mainland 604 419-2000
Toll-free 1 877 PAC-BLUE
(1 877 722-2583)
First Nations Health Authority Client Line 1 855 550-5454


Fax us

General Inquiries Fax 604 419-2990



Street Address
4250 Canada Way
Burnaby, BC V5G 4W6
View Map

Our walk-in centre will be temporarily closed until further notice.

Mailing Address
Pacific Blue Cross
PO Box 7000
Vancouver, BC V6B 4E1



Report Insurance Fraud 1 800 661-9675
Audit Services


Media Relations

For inquiries related to sponsorships, advertisements and media coverage, please email your request to Media Relations



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