Our Members benefit

The Pacific Blue Cross membership card

Your membership card gives you exclusive access to fast, easy claims, discounts and Insta-Claim reimbursement from thousands of pharmacies, dental clinics and health providers.

Welcome to the most important membership of your life

Healthy coverage

Group Benefits

Pacific Blue Cross provides health and dental coverage to 1 in 3 British Columbians.

Personal Health Insurance

Options for any British Columbian with the most coverage, choice and flexibility for retirees

Travel Insurance

Enjoy healthy travels with the World’s Most Recognized coverage

Healthy Service

Member Profile

Formerly called CARESnet, your Member Profile is a one-stop-shop for everything coverage related – from filing claims, to adding additional coverage to protect you & your family


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Mobile App

The free Pacific Blue Cross Mobile app puts benefits at your fingertips. Sign-in using fingerprint touch ID, submit claims with a photograph and buy additional coverage easily.


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Healthy Savings

Provider Network

Save time by using an Insta-Claim provider and get savings, advice and education when you shop within our Preferred Pharmacy Network.

Exclusive Member discounts

Save on top brands of health and wellness products and services

Additional coverage

Members save on Pacific Blue Cross products like travel insurance and critical illness insurance

Take a tour of the new Member Profile

To get the benefits of being a Member

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Keeping your mind and body healthy

Insta-Claim

Thousands of Insta-Claim health providers throughout the province process your claim on the spot, so you only pay what isn’t covered by your plan.

Health Profile

Sign in to your Member Profile to complete a free health profile, complete health challenges and get digital health coaching to improve your health and wellbeing.​

Pharmacy Compass

Use Pharmacy Compass to compare prescription prices of pills and tablets at pharmacies in British Columbia

Want to know more?

Online

Find answers to your health benefit questions in our Advice Centre

Call Us

Call us at 604 419-2000
Toll-free in BC at 1 877 PAC-BLUE

Visit Us

Visit our walk-in centre at
4250 Canada Way in Burnaby
from 8:00 a.m. – 4:30 p.m.
Monday to Friday.

Member Updates

Phillips medical device recalls

Monday, Jul 26, 2021

Please be advised that there is a recall on specific Phillips ventilators and CPAP machines sold in Canada and the US. All replacement and/or repairs related to these recalls need to be processed through Phillips.

Supporting Members affected by wildfires

Wednesday, Jul 21, 2021

Pacific Blue Cross stands with the people of Lytton, BC and British Columbians around the province affected by the spread of wildfires.

Dexcom G6 CGM coverage

Wednesday, Jul 21, 2021

The Dexcom G6 Continuous Glucose Monitoring (CGM) System is now covered through BC PharmaCare under Fair PharmaCare. The process for Pacific Blue Cross members to obtain coverage of the Dexcom G6 CGM is changing.

Blue & You | Access to your health benefits

Wednesday, Aug 5, 2020

Keeping you safe while you access health care, Your health benefits are here for you, Go contactless with Pacific Blue Cross, Healthy back to school planning

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