Annual General Meeting

Notice of Annual General Meeting to our Members

Vote

Update regarding the 2023 Annual General Meeting 

The 2023 Annual General Meeting of PBC Health Benefits Society, carrying on business as “Pacific Blue Cross”, will be held on June 14, 2023, with formal commencement at 6:00 p.m., PT.

Order of Business

  1. Call to Order
  2. First Nations Land Acknowledgement
  3. Report of the Credentials Committee
  4. Appointment of Recording Secretary and Parliamentarian
  5. Adoption of Rules of Order
  6. Adoption of the Agenda
  7. Approval of the Minutes of the Annual General Meeting held June 15, 2022 and the Minutes of the Special General Meeting held April 17, 2023
  8. Chair’s Remarks
  9. Introduction of the Board of Directors
  10. Report of the Board of Directors
  11. Presentation of the Audited Financial Statements and the Report of the Auditor
  12. Appointment of Auditors
  13. President and Chief Executive Officer’s Remarks
  14. Election of Directors
    1. Report of the Nominating Committee
    2. Announcement of the Results of the Election of Directors from the following categories:
      1. Health Care Professional Members
      2. Organizational Members
      3. Individual Members
  15. Special Business
    1. Resolution Amending the Pacific Blue Cross Bylaws
    2. Revised Pacific Blue Cross Bylaws — tracked changes version – for reference
  16. New Business
  17. Date and Place of the Next Annual General Meeting
  18. Closing Remarks
  19. Adjournment

GENERAL INFORMATION FOR MEMBERS

The meeting will take place in the Whistler Auditorium at the offices of Pacific Blue Cross, at 4250 Canada Way, Burnaby, British Columbia.

Read the full 2022 Annual Report including our annual financial statements. This material can also be requested through the head office of Pacific Blue Cross at corporatesecretary@pac.bluecross.ca.

2023 Election of Directors

The number of directors to be elected this year shall be nine (9) in total, comprising the following:

  1. Three (3) Health Care Professional Members
  2. Three (3) Organizational Members
  3. Three (3) Individual Members

Nominations of members to stand for election as directors must be in writing, signed by not less than ten (10) voting members of Pacific Blue Cross and include the written consent of the member agreeing to stand for election, and must be received at the head office of Pacific Blue Cross not later than thirty (30) days and not more than forty-five (45) days prior to the date of the Annual General Meeting.

For more information on becoming a director of Pacific Blue Cross and the Director Nomination Process, please click on the link below.  

Pacific Blue Cross Recruitment for Directors (closed)

Eligible members can vote on the election of directors. Voting for the election of directors will take place only through Absentee Voting in advance of the Annual General Meeting via Electronic Ballot and there will be no voting for the election of directors at the Annual General Meeting. Instructions on how to vote will be distributed along with the list of Director Nominees. Absentee voting will occur between Friday, June 2, 2023 at 8:00 a.m. PT and Monday, June 12, 2023 at 4:30 p.m. PT.

Voting on the remaining general and special business being brought forward will occur at the Annual General Meeting.

Special Business

The special business being put forward at the Annual General Meeting involves a special resolution to amend Pacific Blue Cross’s current Bylaws and the following is a summary of the main proposed Bylaw amendments as well as the rationale of same.

A.   Filling Board Vacancies

i.   Proposed Amendment

Section 5.14 of the Bylaws has been amended to state:

  1. the failure of the members of Pacific Blue Cross to elect the requisite number of directors at an annual general meeting results in a Board vacancy (thus allowing the Board to fill the vacancy outside of a general meeting pursuant to section 5.14 of the Bylaws); and
  2. any director appointed by the Board to fill a vacancy will hold office only until the close of the following annual general meeting (rather than for the remainder of the outgoing director’s term of office).

ii.   Rationale

The change outlined in paragraph 1 above is not a substantive change as the failure of the members of Pacific Blue Cross to elect the requisite number of directors at an annual general meeting results in a vacancy on Pacific Blue Cross’s board regardless of whether or not this is expressly stated in Pacific Blue Cross’ Bylaws. However, the recommended revision provides greater clarity on this situation and expressly allowing the Board to fill this type of vacancy relieves the burden on the other directors who are required to compensate for the vacancy.

The change outlined in paragraph 2 above ensures that a Board-appointed director will not hold office for a significant duration and that the members of Pacific Blue Cross will be able to replace or re-elect the Board-appointed director at the next annual general meeting.

B.   Health Care Professional Directors

i.   Proposed Amendment

Section 5.5 of the Bylaws was revised to delete the words “those members who are or represent” in relation to directors elected from among the health care professional members.

ii.   Rationale

The words “those members who are” have been deleted as health care professional members are not required to be members to become directors (see the last sentence of Section 5.6).

The words “or represent” are only applicable where there are health care professional members who are not individuals (e.g., health care organizations). As all health care professional members are individuals, the words “or represent” are inapplicable and may cause confusion.

C.   Director Nomination Process

i.   Proposed Amendment

Section 3.4 and 8.4 of the Bylaws have been amended to state director nominations made by members must be in a form approved by Pacific Blue Cross and endorsed (rather than signed) by 10 voting members of Pacific Blue Cross.

ii.   Rationale

It has been challenging for members of Pacific Blue Cross to gather signatures of nominators in light of and subsequent to the COVID-19 pandemic. Accordingly, the above amendment removes the requirement for each nominator to sign a nomination. The nomination form will include fields for the names, Pacific Blue Cross policy numbers, and contact information of each nominator, and a disclaimer that Pacific Blue Cross may use the contact information to verify the nomination.

D.   Societies Amendment Act Amendments

i.   Proposed Amendments

  1. Proxy Voting at Board Meetings

    The Societies Amendment Act added, at section 54(3) of the Act, a provision which states directors may not vote by proxy at a meeting of directors. The Bylaws have been amended to add section 6.10 which expressly sets out this prohibition on proxy voting at meetings of directors.
  1. General Meeting Notices Provisions

    The Societies Amendment Act amended section 77 of the Act to:
    • reduce the threshold number of members required to permit a society to avail itself of special procedures for giving notices of general meetings from 250 members to 100 members; and
    • require, as part of those special procedures, societies to send notice of the meeting to every member for whom the society has an email address in the register of members.
    Section 3.5 of the Bylaws was revised to better reflect the amendment to section 77 of the Act. Section 1.1(z) of the Bylaws, which sets out the definition of “registered address”, to make it clear that the address of a member includes the member’s email address as stated in the register of members.
  1. Director with Conflict of Interest

    Section 6.14 of the Bylaws was added to better reflect the amendments to section 56 of the Societies Amendment Act, including to state that a director with a conflict of interest may remain in a directors’ meeting for the purpose of providing information if asked to do so by one other director.
  1. Indemnification

    New Part 15 was added to better reflect the technical requirements that were updated in the Societies Amendment Act.

ii.  Rationale

Although the amendments to the Act introduced by the Societies Amendment Act are not yet in force at the time of this Notice, the British Columbia Ministry of Finance has advised that it anticipates enacting one regulation by May 2023 to bring into force all outstanding amendments. Accordingly, the proposed Bylaw amendments described above reflect changes which are necessary or desirable as a result of the amendments to the Societies Act introduced by the Societies Amendment Act.

E.   Other Housekeeping Amendments

  1. Electronic Meetings

    Bill 9 – 2021: Financial Statutes Amendment Act (No. 2), 2021 introduced the concept of “electronic meetings”, meaning a “fully electronic meeting” or a “partially electronic meeting”. General meetings and meetings of directors may now be held by way of an electronic meeting. The Bylaws has been amended to reflect this new terminology and to incorporate the necessary changes to provisions regarding locations of meetings and electronic meeting information which must be included in notices of general meetings.
  2. Definition of “Associate Members”

    The word “that” has been deleted from the definition of “associate members” in section 1.1(a) of the Bylaws.
  3. Definition of “dependent”

    The words “resolution of the Board” in the definition of “dependent” in section 1.1(h) of the Bylaws has been replaced with “Board Resolution”.
  4. Definition of “directors”

    The words “elected or replacement” in the definition of “directors” in section 1.1(i) of the Bylaws has been deleted as it is not correct that directors are either elected or “replacement” directors. Per the proposed amendment to section 5.14 of the Bylaws, directors may be appointed to fill a vacancy following a general meeting, in which case the appointed director would not be a “replacement” director.
  5. Definition of “Group”

    It appears the definition of “Group” was partially deleted as part of previous Bylaw amendments. The previous definition of “Group” was:

    “a person or group of persons as designated by [Board Resolution] consisting of one or more persons who are determined by the Board or its delegate to be otherwise eligible to be members of the Society and to receive benefits from the Society”.

    This definition was reinserted in section 1.1(m) of the Bylaws.

    The use of the word “group” in section 1.1(b) was capitalized.
  6. Ceasing to be Member

    Section 2.10(b) of the Bylaws, which states a person will cease to be a member of Pacific Blue Cross upon their death, has been revised to state a person will cease to be a member of Pacific Blue Cross upon their death if the person is an individual or, where the person is a partnership or corporation, upon the person’s dissolution. This reflects section 69(1)(d) of the Act.
  7. Removal of Gender Specific Terminology

    In alignment with other work undertaken by Pacific Blue Cross and the health benefits industry with respect to rendering documents more inclusive, such as governance documents, the language of the Bylaws was amended to remove gender specific terminology for more inclusive language.

  8. Amendment to Chair and Vice Chair Terms

    Section 9.1 was adjusted to a Chair and Vice-Chair term of 3 years, instead of 2 years, in order to align with Pacific Blue Cross’s normal director term lengths and the internal governance policy on chair and vice-chair succession.

The full text of the special resolution to be presented at the meeting is attached to this Notice and is also available on Pacific Blue Cross’s website at www.pac.bluecross.ca. The special resolution attaches as Schedule “A” a copy of the proposed revised Bylaws, and a tracked changes version of the proposed revised Bylaws has also been made available on Pacific Blue Cross’s website at www.pac.bluecross.ca. The special resolution may not be amended. 

Voting and Registration

Click here for more information on this year’s Voting Procedures.

Registration for members attending the Annual General Meeting will open at 4:30 p.m. PT on June 14, 2023 in the foyer of the offices of Pacific Blue Cross at 4250 Canada Way, Burnaby, British Columbia, and all members are reminded to bring proof of membership and photo ID to present at the registration desk.

Any further questions about Pacific Blue Cross’s Annual General Meeting may be sent to the Corporate Secretary at corporatesecretary@pac.bluecross.ca.

Allison S. MacLean
Corporate Secretary

 


 

Voting Procedures

  1. Who is eligible to vote?

    Individual member. You are eligible to one vote as an Individual Member if you:

    • are 19 years of age and older as of June 2, 2023,
    • are a member in good standing as of May 25, 2023, and
    • through a benefit agreement or arrangement, are entitled to primary coverage for benefits from PBC.

      Organizational member. If your business, firm or corporation is a plan sponsor with PBC, you are entitled to one vote. You must:

      • designate an organizational representative who is 19 years of age and older as of June 2, 2023, to vote on your organization’s behalf,
      • submit a confirmation letter to PBC during the voting registration period from May 1 to May 19, 2022, and
      • be approved to vote.

        Here are the details on how organizational members can register to vote.

        Health Care Professional member. Physicians, surgeons, dentists or pharmacists who are duly licensed to practice by their legally constituted professional organization are entitled to one vote. You must:

        • be 19 years of age and older as of June 2, 2023,
        • submit a Health Care Professional Statement during the registration period from May 1 to May 19, 2023, and
        • be approved to vote. 

          Here are the details on how health care professionals can register to vote.

        1. Can I vote in advance of the Annual General Meeting?

          Yes. Voting for the election of directors will take place only through Absentee Voting in advance of the Annual General Meeting and there will be no voting for the election of directors at the Annual General Meeting. One Absentee Voting Option will be available: Electronic Ballot. Absentee Voting will occur between Friday, June 2, 2023 at 8:00 a.m., PT and Monday, June 12, 2023 at 4:30 p.m., PT.

          If you are an eligible member, you can vote online through your computer or tablet (it must be browser enabled).

          Health care professionals and members voting on behalf of an organization must be registered and approved to vote before the Absentee Voting period.

          Voting on the remaining general and special business being brought forward will occur at the Annual General Meeting.

        2. How do I vote electronically?

          Electronic voting in the Directors Election will be supported by an external provider, Simply Voting. Eligible members will be able to access Simply Voting’s platform directly through a link on PBC’s website starting on Friday, June 2, 2023 at 8:00 a.m., PT. Further instructions will be distributed on May 31, 2023 along with the list of Director Nominees.

        3. I am an Organizational Member. How do I register to vote?
          Registration is now closed

          Eligible organizations must provide a letter on the organization’s letterhead as well as a copy of a government issued photo identification card for the designated representative. The letter must include: 

            • your organization’s details (name, address, and telephone number),
            • a request to designate a representative e.g., “[Name of organization] hereby designates [name of designated representative] to vote in the Pacific Blue Cross 2023 Annual General Meeting.”,
            • full name of signor/signors having signing authority for the organization, typed with corresponding signature(s), and
            • full name, telephone number, email address, and government issued identification number of the designated representative.

          Send your completed letter and identification:  Attention: Corporate Secretary by email corporatesecretary@pac.bluecross.ca  between from May 1 to May 19, 2023. PBC will manage all personal information collected through this process in accordance with applicable privacy requirements.

          Once approved, we will contact you with your voting credentials and details on how to vote.

          Please note: Voting members are only allowed to cast one vote each. However, an exception will be made if you have been designated and approved to vote on behalf of an Organizational Member and you are also an Individual Member. In this situation, you will have separate log in credentials to vote electronically during the advance voting period and will need to log in separately for each vote. If you opt to vote using a mail-in ballot, you will submit two separate ballots.

        4. I am a Health Care Professional. How do I register to vote?
          Registration is now closed

          Eligible health care professionals can register to vote by providing a Health Care Professional Statement to PBC that must include:

            • typed or printed, with corresponding signature,
            • address at which you normally practice,
            • your telephone number,
            • a request to vote (e.g., “I, (name of Health Care Professional) certify that I am registered to practice with the (Name of College) and request to vote in the Pacific Blue Cross 2023 Annual General Meeting.”), and
            • the name of the professional college in which you are actively registered.

          Send your completed letter and government issued photo identification: Attention: Corporate Secretary by email corporatesecretary@pac.bluecross.ca between May 1 and May 19, 2023 PBC will manage all personal information collected through this process in accordance with applicable privacy requirements.

          Once approved, we will contact you with your voting credentials and details on how to vote.

          Please note: If you are eligible to vote both as an Individual Member and Health Care Professional, we ask that you vote as an Individual Member.

        5. What credentials will I need to participate in the electronic voting?

          Individual member. You will need your Policy Number and ID Number, which you can find on your PBC ID card.  Enter your ID Number as issued, including any leading zeros. You’ll be asked to enter your date of birth for security and identification purposes.

          If you’re a member of the FNHA plan:  In the Policy Number field, please enter 40000. Use your Status Card number in the ID Number field.

          If you have a PBC policy and have purchased an Annual Travel Policy: Please vote using your PBC Policy Number and ID Number.

          If you have multiple PBC policies: Please use the lowest Policy Number to vote. For example, if you have benefits under Policy 4567 and Policy 123, enter 123 in the Policy Number field and your corresponding ID Number in the ID number field.

          If you have multiple plans using the same Policy Number: Please vote using your lowest ID Number.

          If you have an Annual Travel Holder Policy and no other benefits with PBC: In the Policy Number field, enter 68000. Enter the Certificate ID on your Annual Travel Policy in the ID Number field. If you have two current Certificate ID’s, use the ID Number that is the lowest.

          Organizational member. You will have received a Policy Number, ID Number, and a date from the Corporate Secretary when you were approved to vote. Please enter these numbers in the appropriate fields; use the date you were given by the Corporate Secretary in the Date of Birth field.

          Health Care Professional member. You will have received a Policy Number, ID Number, and a date from the Corporate Secretary when you were approved to vote. Please enter these numbers in the appropriate fields; use the date you were given by the Corporate Secretary in the Date of Birth field.

        6. What do I do if I have trouble with electronic voting?

          Don’t call now. You can contact us at 604.419.2098 during business hours during the voting period, from Friday, June 2, 2023 at 8:00 a.m., PT and Monday, June 12, 2023 at 4:30 p.m., PT

        7. When will the Director Nominees be known?

          Director Nominee Profiles are now published

        8. What browsers are supported for the electronic voting application?

          Only still-in-use browsers are supported. Any non-supported or end of life browsers will not be supported.

        9. What credentials do I need to participate in the in-person Annual General Meeting?

          In order to participate in the in-person Annual General Meeting, you will need to register beginning at 4:30 p.m. in the lobby of the PBC offices at 4250 Canada Way, Burnaby. You will need to show your government issued photo ID.  

          Individual member. You should also have your PBC ID card with your Policy Number and ID Number on it to facilitate the registration process.

          Organizational member. Please bring the Policy Number, ID Number, and the date assigned to you by the Corporate Secretary when you were approved to vote.

          Health Care Professional member. Please bring the Policy Number, ID Number, and the date assigned to you by the Corporate Secretary when you were approved to vote.

         


         

        Board of Director Nominees

        May 31, 2023

        The Nominating Committee of the Board has now completed its annual Director Nomination process, and had its recommendation adopted by the Board of Directors.

        This process started with the Governance Committee defining the desired skills, competencies, and experience for potential Board Directors, and to determine which to prioritize for this election. This information was included in the Director Nomination Package issued on April 27, 2023.

        For 2023, the priorities are Financial, Actuarial and Insurance/Benefit Industry Skills.

        Throughout the process, the Nominating Committee followed its Terms of Reference. Once eligibility was confirmed, the Nominating Committee reviewed Director Nominee self-assessments, considered other information provided by the Director Nominees, and conducted individual interviews. The assessment results of each Director Nominee are included in the Director Nominee Profiles linked to this page.

        The recommendation to the Membership is based on which Director Nominees best demonstrate alignment with the priorities for 2023 and will best complement and strengthen the existing Board of Directors for the effective governance of Pacific Blue Cross.

        The following Director Nominees have been approved by the Board of Directors to stand for election, with voting to take place in advance of the Pacific Blue Cross Annual General Meeting on June 14, 2023:

        Health Care Professional Member Category: Two nominees for three vacancies (acclaimed)

         

        Individual Member Category: Six nominees for three vacancies (contested)

         

        Organizational Member Category: Three nominees for three vacancies (acclaimed)

         

        *Denotes Director Nominees being recommended to the Membership for election.

         


         

        Pacific Blue Cross Certified Bylaws

        Board Composition and Succession Planning

        Director Nomination & Election

        Annual Reports