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Provider News
Direct Billing for Mental Health Providers in BC Starting July 11
Friday, Jul 11, 2025We are excited to announce that effective July 11, 2025, registered Clinical Counsellors in British Columbia will be able to submit claims directly to Pacific Blue Cross.
Provider Update | Spring 2025
Tuesday, Apr 29, 2025We’re bringing you the latest news for health, dental and pharmacy providers. Read on for information on appropriate billing, an update on dental claims submissions, how to download our paperless predetermination forms, and answers to frequently asked provider questions!
Health and Dental Predetermination Statements are Going Paperless
Thursday, Oct 17, 2024To reduce waste and increase security, Pacific Blue Cross will no longer send health and dental provider predetermination statements by paper mail.
How to sign up for PROVIDERnet
How to set up direct deposit
Dental Providers
Registration/Acct Mgmt
First Nations Health Authority
Ministry of Social Development and Poverty Reduction
Reference Guides
Fee Supplements
Forms
Additional Resources
Pharmacy Providers
Registration/Acct Mgmt
First Nations Health Authority
Forms
Additional Resources
Healthcare Providers
Vision Providers
Registration/Acct Mgmt
First Nations Health Authority
Ministry of Social Development and Poverty Reduction
Forms
Additional Resources
Hearing Service Providers
Registration/Acct Mgmt
First Nations Health Authority
Ministry of Social Development and Poverty Reduction
Medical Supplies & Equipment Provider
Currently, only providers that provide care to First Nations people and their families through the First Nations Health Authority are able to use PROVIDERnet for submitting pre-determination requests (if applicable) and claims.
Registration/Acct Mgmt
First Nations Health Authority
Reference Guides
Fee Supplements
Mental Health Providers
Currently, only psychologists and clinical counsellors are eligible to register for and use PROVIDERnet for Pacific Blue Cross plan members. Clinical counsellors must hold full active membership with one of the following associations: CCPA, BCACC, CPCA, or ACCT.
All psychologists, registered clinical counsellors, certified clinical counsellors, and social workers that provide care to First Nations people and their families through First Nations Health Authority mental health program are able to use PROVIDERnet for submitting pre-determination requests and claims.
Registration/Acct Mgmt
First Nations Health Authority
Reference Guides
Fee Supplements
Why Insta-Claim
More and more customers are looking for the convenience of Insta-Claim. Join thousands of other Health Care practitioners in providing fast, easy claims to your customers.
- Save on credit card fees
- Be included on our popular Insta-Claim search tool used by thousands of potential customers
Register for PROVIDERnet or Sign-In to join Insta-Claim
Sign-In to PROVIDERnet
What product/service do you offer?
Dental
- Dentists
- Denturists
- Independent Hygienists
Pharmacy
- Chain locations
- Independent locations
Healthcare
Acupuncturists, Chiropractors, Massage Therapists, Naturopathic Doctors, Podiatrists, Physiotherapists
Vision
- Optical stores
- Optometrists
- Opthalmologists
Hearing
- Hearing health
- Hearing aids and accessories sales/repair
Medical Supplies & Equipment
- Medical Supply and Equipment Provider
- Medical Supply and Equipment Store
Mental Health
- Psychologists
- Registered or certified clinical counsellors
- Social workers
API Integration
If you already have a PROVIDERnet account, please contact provider@pac.bluecross.ca for support with any API Integration Questions
Pacific Blue Cross Denture, Dental and Hygiene Fee Schedule