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Pacific Blue Cross

Health/Vision/Mental Health Provider

What do you want to do?

Provider Location

Practitioner

General Inquiry

New Health Vision


Email Address Guidelines

Primary Account Access email: Because a Primary Account Access holder may have access to sensitive account functions (including banking/direct deposit details), we strongly recommend using an email address that is assigned to a specific individual (not a shared or communal mailbox), for example, avoid “admin@ProviderClinic.ca”.

Risk of shared inboxes: If a shared or communal email address is used, the Provider is responsible for maintaining appropriate access controls and security measures.Pacific Blue Cross is not responsible for any loss or harm arising from unauthorized access resulting from the Provider’s failure to protect account access or credentials.

Unique email requirement: Each email address must be unique in PROVIDERnet and cannot be an address that is currently or has been previously used for any Pacific Blue Cross account, including for a Member account, Provider account or Administrator account.


Role of PROVIDERnet Primary Account Access:

The Primary Account Access is available to an Administrator that provides the highest level of permissions for a Provider’s PROVIDERnet account. The Primary Account Access holder may view, set up, and modify the Provider’s banking information for the purpose of receiving payments (including direct deposit), and may perform all functions available to Standard Account Access holders.

The Primary Account Access holder can also view electronic statements for the Provider location, and submit Claims on behalf of the practitioners

PROVIDERnet Standard Account Access:

Standard Account Access: A Standard Account Access holder may view pre‑authorizations, submit eligible Claims, and view Claims history.

Unique PBC-assigned Provider ID for this Location
Business Information
Name of the Business that will be paid and must match your bank account information.
Note: This form is for use only by Health/Vision Providers in British Columbia, as well as Vision Providers in Alberta and Mental Health Providers outside of BC serving FNHA clients.
Updated Business Information
Name of the Business that will be paid and must match your bank account information.
Add/Remove Practitioners
Must be the Practitioner’s personal email address and CANNOT be the same as the clinic’s PRIMARY ACCOUNT Access email address.
Upload a copy (.pdf, .png, .gif, .jpg) of your Certification. Max 2MB.
Practitioner Name

Existing Name

Change To:

Regulatory Info

Additional Comments
Acceptance

Individual authorized by the Provider to complete this notice form

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