Pacific Blue Cross regularly conducts system maintenance to allow us to continue to improve our service delivery to you, the Health Care Provider community.
This page will alert you to any system related outages or upcoming scheduled system maintenance windows.
When: February 13, 2020 6:00pm - 7:00pm
Pacific Blue Cross will be performing scheduled system maintenance. During this time, you may not be able to access PROVIDERnet or complete transactions such as submitting claims or viewing statements.
When: March 12, 2020 6:00pm - 7:00pm
Pacific Blue Cross will be performing scheduled system maintenance. During this time, you may not be able to access PROVIDERnet or complete transactions such as submitting claims or viewing statements.
When: April 8, 2020 6:00pm - 7:00pm
Pacific Blue Cross will be performing scheduled system maintenance. During this time, you may not be able to access PROVIDERnet or complete transactions such as submitting claims or viewing statements.
When: May 14, 2020 6:00pm - 7:00pm
Pacific Blue Cross will be performing scheduled system maintenance. During this time, you may not be able to access PROVIDERnet or complete transactions such as submitting claims or viewing statements.
When: June 11, 2020 6:00pm - 7:00pm
Pacific Blue Cross will be performing scheduled system maintenance. During this time, you may not be able to access PROVIDERnet or complete transactions such as submitting claims or viewing statements.
When: July 7, 2020 6:00pm - 7:00pm
Pacific Blue Cross will be performing scheduled system maintenance. During this time, you may not be able to access PROVIDERnet or complete transactions such as submitting claims or viewing statements.
When: January 1, 2020 6:00pm - 7:00pm
Pacific Blue Cross will be performing scheduled system maintenance. During this time, you may not be able to access PROVIDERnet or complete transactions such as submitting claims or viewing statements.
When: December 12, 2019 6:00pm - 7:00pm
Pacific Blue Cross will be performing scheduled system maintenance. During this time, you may not be able to access PROVIDERnet or complete transactions such as submitting claims or viewing statements.
*** UPDATE ***
The issue is now resolved. Thank you for your patience.
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We are currently experiencing technical issues receiving electronic claim transmissions from dental offices. We are working to resolve the issue. Thank you for your patience.
When: November 14, 2019 6:00pm - 7:00pm
Pacific Blue Cross will be performing scheduled system maintenance. During this time, you may not be able to access PROVIDERnet or complete transactions such as submitting claims or viewing statements.
When: October 10, 2019 6:00pm - 7:00pm
Pacific Blue Cross will be performing scheduled system maintenance. During this time, you may not be able to access PROVIDERnet or complete transactions such as submitting claims or viewing statements.
When: September 24, 2019 5:00pm – 8:00pm
Pacific Blue Cross will be performing scheduled system maintenance. During this time, providers will not be able to sign-in to PROVIDERnet.
When: Thursday, September 12, 2019 at 10:00 am
Update: Full service has been restored for dental office transmissions.
Start: Thursday, September 12, 2019 at 7:30 am
Update: Dental offices are experiencing issues transmitting claims. We are working with our third-party partners to investigate and resolve.
When: September 5, 2019 6:00pm - 7:00pm
Pacific Blue Cross will be performing scheduled system maintenance. During this time, you may not be able to access PROVIDERnet or complete transactions such as submitting claims or viewing statements.
When: August 8, 2019 6:00pm - 7:00pm
Pacific Blue Cross will be performing scheduled system maintenance. During this time, you may not be able to access PROVIDERnet or complete transactions such as submitting claims or viewing statements.
When: July 16, 2019 6:30am – 8:30am
Pacific Blue Cross will be performing scheduled system maintenance. During this time, there is not expected to be any outages.
When: July 11, 2019 6:00pm - 7:00pm
Pacific Blue Cross will be performing scheduled system maintenance. During this time, you may not be able to access PROVIDERnet or complete transactions such as submitting claims or viewing statements.
