Go digital with Pacific Blue Cross

Fast, easy claims

Make your claims online or through our free mobile app

Quick reimbursement

Claims deposited to your bank account in as little as 48 hours

Coverage information

Look up benefit coverage and remaining balances anytime

Digital wellness tools

Access to Health risk assessments and digital health coaching


It all starts with a Member Profile!

Register for a Pacific Blue Cross Member Profile with a few clicks

  1. You will need your Policy and ID Number. You can find these on your Pacific Blue Cross ID card.
  2. Go to Member Profile
  3. Select I want to Register for Access to my Member Profile and follow the instructions.

Add or Update your banking details for Direct Deposit

  • If you have already registered for Member Profile, sign-in and add/update your banking details through the Account section.

Submit claims online in just a few clicks

Submit claims on-line with Pacific Blue Cross direct deposit

  • Submit Health, Drug, Vision and Orthodontic claims
  • E-claim and downloadable forms for other services
  • Receive payment in as little as 48 hours
  • Check coverage limits and benefit usage

Claim online


Mobile App

Download the free Pacific Blue Cross mobile app

  • Snap photos of receipts and submit claims easily
  • Check coverage limits and benefit usage
  • Digital version of your Pacific Blue Cross ID card
  • Sign in with fingerprint touch or face ID

Get the App


Insta-Claim

Our Insta-Claim providers submit the claim on your behalf so you only pay what isn’t covered by your plan.

  • Search for an Insta-Claim health provider
  • Show your Pacific Blue Cross ID at the time of service
  • Insta-Claim health provider submits your claim
  • You only pay what isn’t covered by your plan

Find an Insta-Claim Health Provider


Is your practitioner registered?

For your treatments to be covered, your practitioner has to be registered with the appropriate college or association in the province where the service takes place. Learn more


Pharmacy Compass

Find pharmacies near you

  • Compare prescription prices and dispensing fees
  • Find Preferred Pharmacy Network pharmacies near you
  • Find pharmacies that have instant PharmaCare special authority confirmation

Find a Pharmacy