Save time, take charge of your health online

Make the most of your benefits with secure, 24/7 access to online claims, plan details and more.

Register for Member Profile
It takes five minutes or less

Plan Sponsor Resource

Make the most of your benefits with Member Profile

Fast, easy claims

File claims without the paperwork-- anytime, anywhere-- online or through our free mobile app.

Quick reimbursement

Set up direct deposit through Member Profile and get claims deposited to your bank account in as little as 24 hours.

Here's how →

Plan details

Make informed healthcare decisions with secure, 24/7 access to plan details, coverage balances, and claims history.

Health provider search

Find nearby health providers that process your claims on-the-spot, so you only pay what isn’t covered by your plan.

Digital wellness tools

Put your health first with access to health risk assessments, challenges, coaching and more.

Easy benefit management

Individual plan members can also submit service requests, enable paperless notices and update account info any time.

Ready to enjoy all the benefits of going digital?

To get started, locate the Policy and ID Number found on your Pacific Blue Cross ID card.

Register for Member Profile now—it takes five minutes or less.

Get the same great benefits—on-the-go.

Enjoy the convenience of benefits at your fingertips with our mobile app—downloaded over 385,000 times.

  • Easily add receipts to claims with a photo upload feature
  • Enjoy fast, secure sign-in with fingerprint touch or face ID
  • Get a digital Pacific Blue Cross ID card

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Plan Sponsors

Help plan members to access fast, easy claims and secure, paperless reimbursement. Download our shareable information resource.

Download Resource