For your treatments to be covered, your practitioner has to be registered with the appropriate college or association in the province where the service takes place.
For your claim to be approved, you must include your practitioner’s registration number when submitting your claim.
Ask your practitioner if they have a direct billing account with Pacific Blue Cross. If so, they are a part of our Insta-Claim provider network. Our Insta-Claim providers submit the claim on your behalf so you only pay what isn't covered by your plan. The practitioner has already provided proof of registration with Pacific Blue Cross.
College or association registration numbers must be printed on invoices. If you’re not sure which is the correct number to include on your claim, ask the practitioner or clinic reception for help.
Research your practitioner online
There is a college or association for each service that can help you to find a registered practitioner.
* Your benefit plan may include coverage for the following approved practitioner services:
acupuncture, chiropractic treatments, counselling, massage therapy, naturopathy, nursing services, optometry, physiotherapy, podiatry, psychology, speech therapy.