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The Advice Centre

Insurance Basics

Understanding how health insurance works can be challenging. We want to help you demystify your health coverage so we‘ve assembled some useful information based on common questions we hear from people looking to purchase coverage and from our plan members every day.

What's the difference between my private drug plan and BC PharmaCare

The BC government's Fair PharmaCare plan helps protect British Columbians from high drug costs by subsidizing eligible drugs and other designated medical supplies prescribed by a physician

How do I apply for Special Authority from BC PharmaCare

While many drugs are eligible for funding from PharmaCare, there are some drugs that require Special Authority from PharmaCare.

How to make a health claim

Methods and guidelines on filing your health claims

How Health Spending Accounts work

A Health Spending Account is an account with a predetermined dollar amount used to pay for expenses not covered under the regular extended health and dental plans

How to make a claim (Out Province)

Before you leave the province, it’s important that you understand what is covered under your health plan and the impact a large claim could have.

Understanding the Disability Claims Process

Read a real-life story about navigating a disability claim with Pacific Blue Cross. Gain insights and tips on managing the process and accessing the support you need during challenging times.

What is a drug formulary?

Learn about the drug formulary process with Pacific Blue Cross. Read a real-life story to understand how medications are selected and covered, and get tips on navigating your prescription benefits.

Health Spending Account Claims

Learn how to make a Health Spending Account (HSA) claim with Pacific Blue Cross. Get step-by-step guidance and tips to ensure a smooth and efficient claims process.