Pacific Blue Cross acknowledges that our operations are located in the province of British Columbia and on the traditional territories of many distinct First Nations with different cultures, languages and unique dialects. Our head office is located on the unceded traditional lands of the Coast Salish Peoples, specifically the shared traditional territories of the Sḵwx̱wú7mesh Úxwumixw (Squamish), Tsleil-Waututh, xʷməθkʷəy̓əm (Musqueam) and Kwikwetlem First Nations.

At PBC, we are committed to improving the health and wellbeing of all British Columbians. Through our partnerships with First Nations and the First Nations Health Authority (FNHA), we are working on addressing inequities and closing the gaps in health care services delivery, especially those who reside in rural or remote areas.

Truth and Reconciliation begins with recognizing the history and legacy of colonization, the Indian Act and the devastating impact of Indian Residential Schools on Indigenous Peoples. For those of us responsible for the delivery of health care, we must act to address the inequities Indigenous Peoples face when it comes to accessing services and care.

PBC has partnered with FNHA to support, facilitate, and improve access to services, benefits and care for Indigenous Peoples in BC.  In 2019, PBC began to help administer health benefits on behalf of its First Nations clients. This partnership allowed PBC and FNHA to co-create a new model to meet the health care needs of Indigenous Peoples in BC and support First Nations leaders to achieve self-governed health services.

PBC is committed to building respectful partnerships with Indigenous Peoples through meaningful consultation and collaboration. As a result, PBC has successfully enrolled 147,000 new Indigenous members from over 200 communities across BC to PBC’s platform, which provides them easy access to health services without additional costs. In the initial launch phase, FNHA saw a significant increase in the number of members accessing dental benefits.

PBC’s dedication to Call to Action 92 and the Declaration of Commitment on Cultural Safety and Humility in Health Services lives through our onboarding process and ongoing training programs. They provide cultural appropriate training for our employees on the history of Indigenous Peoples and advance the cultural humility and cultural safety development within health services.

Pacific Blue Cross is committed to building partnerships with Indigenous Peoples in British Columbia to advance reconciliation through dialogue, understanding, and action.