At Pacific Blue Cross, we put members first. Your membership gives you exclusive access to online claiming, partner discounts and instant claim reimbursement from thousands of pharmacies, dental clinics and health practitioners.
Sign in to your personal, online dashboard to view your benefits, plan limits and claims history at a glance. Use our Drug Lookup Tool to find out what prescriptions are covered by your plan.
MobileWith the Pacific Blue Cross app, you can:
- Sign in using fingerprint touch ID
- Submit claims easily by taking a photo of your receipt
- Check your coverage balances
- Buy travel plans fast (members get 10% off)
- Learn new health and wellbeing tips and tools
- Download a digital copy of your membership card
- Download the free app from the App Store or Google Play
Submit claims using our app or CARESnet and know right away if your claim is approved. We’ll deposit funds into your bank account in as little as 48 hours.
Provider direct billing
Our vast direct billing network includes pharmacies, dental offices and BC health practitioners. Show your member card and plan coverage will be applied on the spot, so you pay only for what isn’t covered.
As one of BC’s greenest companies, we get a kick out of saving paper. But we’ll gladly accept claims by mail or in-person.
You can send your claims to us at:
Pacific Blue Cross, PO Box 7000, Vancouver, BC V6B 4E1
Ways to Save
Our partner network of the most trusted pharmacy brands offers lower prescription prices and dispensing fees. Network pharmacists can also help you to navigate BC PharmaCare and high-cost drug coverage.
How much are you paying for prescriptions? Use our lookup tool at pharmacycompass.ca to compare pill prices and dispensing fees at pharmacies in BC.
Search our network of national retail partners for discounts on products and services ranging from fitness memberships to hearing and medical aids, nursing and vision care.
Pack the world’s most recognized travel insurance – With an Extended Health Plan from Pacific Blue Cross, your Travel Plan will be first payer. This protects the lifetime limit on your Extended Health Plan.
- $10 million in Emergency Medical Coverage
- Free coverage for kids — ask us how
- 24/7 emergency service in over 100 languages
- Trip cancellation and lost baggage add-ons
- Flexible trip lengths to fit your needs
- Coverage for pre-existing conditions
- No deductibles
Member save 10%
Health & Wellness
The new Pacific Blue Cross Health Hub is a collection of information and ideas for members to use for their health and wellness. Download the Pacific Blue Cross Mobile app to access the Health Hub content anytime and while on the go.
Sign in to CARESnet to complete a free health profile and create action plans to help you improve your health and wellbeing.
Sign up for our Blue & You newsletter in CARESnet for program updates, contests, partner offers and other member news.
Find answers to your health benefit questions in our Advice Centre
Call us at 606 419-2000 on the lower mainland or toll-free in BC at 1 877 PAC-BLUE
Visit our walk-in centre at 4250 Canada Way in Burnaby from 8:30 a.m. – 4:00 p.m., Monday to Friday.