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Contact Pacific Blue Cross

How can we help you today?

Customer Service Inquiries
Extended Health Claims 604 419-2600
Dental Claims 604 419-2300
Health Spending Account Claims 604 419-2600
Short Term Disability Claims 604 419-8080
Life & Long Term Disability Claims 604 419-8040
Employee and Dependent Enrolment 604 419-2900
Group Supplies and Forms 604 419-2900
Individual Health and Dental 604 419-2200
Travel Plan Claims 604 419-2600
General Inquiries 604 419-2000
Sales Inquiries
Corporate / Group Plans 604 419-2100
Individual and Family Plans 604 419-2200
Travel Plans 604 419-2200
Fax Us
General Inquiries Fax 604 419-2990
Group Sales Fax 604 419-2163
Toll-Free
Claims and Administration 1 888 275-4672
Corporate / Group Sales 1 877 275-4768
Individual Health & Dental 1 800 873-2583
Travel Plans 1 800 873-2583
Report Insurance Fraud or Abuse 1 800 661-9675
Email Us
Email Us
For technical assistance with this website
and our online services:
Technical Support (Greater Vancouver) 604 419-2222
Technical Support (Toll-free) 1 800 487-3228

Did you know...

As a plan member, most of your personal benefits and coverage information questions can be answered faster by consulting our Frequently Asked Questions or by signing-in to CARESnet
Business Hours:
Monday to Friday
8:00am to 4:30pm (Pacific)
(excluding statutory holidays)

Mailing Address:
Pacific Blue Cross/ BC Life
PO Box 7000
Vancouver, BC V6B 4E1

Street Address:
4250 Canada Way
Burnaby, BC V5G 4W6
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