Company Facts
Head Office — Burnaby, British Columbia
Number of Employees — Approximately 750
Chief Executive Officer — Kenneth G. Martin (appointed 2003)
Annual Revenue and Claims — Approximately $1.2 billion1
Membership — 1.5 million British Columbians2
Claims processed — over 18.5 million annually3
Customer interactions — over 600,000 annually
Years of operation
1940 — MSA commences operation providing pre-paid medical coverage to businesses
1946 — CU&C commences operation providing pre-paid medical coverage to individuals and families
1979 — MSA signs license agreement with the Canadian Association of Blue Cross Plans
1982 — British Columbia Life & Casualty Company commences operation
1997 — MSA and CU&C, BC's two largest benefits organizations, merge to become Pacific Blue Cross
2010 — Pacific Blue Cross celebrates its 70th year of making a difference in British Columbia
1 Approximate figure as of Dec 31, 2010, See complete financial details in our
2010 Annual Report
2 Approximate figure only. Actual enrolment changes regularly.
3 Claims are calculated as an individual line item.