We specialize in health care. We are industry leaders because we know health care. Over the years we have established and maintained partnerships with governments, health practitioners and our customers to ensure we have an intimate understanding of the changing health care needs of British Columbians. We recommend and provide cost-effective products and services to our customers based on their needs. Our goal is to ensure we are able to make a meaningful difference toward achieving positive health outcomes.
Our intimate understanding of health care fuels our commitment to service. We listen to you to understand your needs and use our in-depth knowledge to deliver exceptional caring service. We want to make a meaningful difference for our members and the service we provide is something we are most proud of.
Our entire operation is based in Burnaby, BC. Claims are processed and service inquiries are handled locally. When our clients need access to key decision makers, we're right here.
Pacific Blue Cross and BC Life are British Columbia's only unionized benefits providers. Our employees are represented by CUPE local 1816. We believe working British Columbians are the heart of this province and of our business.
Pacific Blue Cross is an independent, not-for-profit organization. Because we're not-for-profit, our resources are used to serve stakeholders, not stockholders. This means any financial surplus we generate is completely reinvested into the business for the current and future benefit of our members.
Pacific Blue Cross is licensed by the Canadian Association of Blue Cross Plans. We submit to annual reviews ensuring we meet standards of the highest quality for the over 7 million members served by the Blue Cross brand across Canada.
For over 60 years the Blue Cross name in Canada has stood for affordable, quality supplementary individual health and travel insurance coverage as well as group benefits and group life insurance delivered with trustworthy and personalized service.
We also have a working relationship with the American Blue Cross and Blue Shield Association and their member companies.
It is a privilege to represent the Blue Cross brand. It's a distinction we don't take for granted. We offer products that are backed by a brand name recognized around the world. We are a trusted and reliable company because our people are committed to delivering the Blue Cross service standard that is expected by our members.