Support for your issues and your well-being
Every person faces unique challenges in their lives. And every person deals with them differently. If you have an Employee and Family Assistance program as part of your Pacific Blue Cross benefit coverage, you don't have to go it alone.
Pacific Blue Cross has partnered with Shepell•fgi, Canada's largest and most respected EFAP provider, to work with you, identify your issue and map out a course of action to deal with your specific situation in the way you're most comfortable.
From a crisis situation to day-to-day concerns, whether they're large or small, complex or simple, your Employee and Family Assistance program helps you effectively manage work and life issues with complete confidentiality. You can feel secure knowing that no one, including your employer, will ever know who has used the service.
Resolve issues, feel better and prevent problems in the future through your Employee and Family Assistance Program.
Making difference in your life
Making a meaningful difference is about building connections. People turn to their Employee and Family Assistance Program when they need help connecting the many strands of life and work—from information on minor concerns to skilled compassionate support in a crisis.
An exceptional Employee Assistance Program takes this a step further. It strengthens the link between workers and workplaces and makes a difference in people's lives.
Employee and Family Assistance Services include:
- Professional counseling*, including an online program.
- Specialized programs that focus on a range of work, family and life issues.
- Resources including articles, action plans and self-directed help kits on real and relevant issues.
- Access to subject matter experts.
*EFAP services if you have coverage under a Blue Chip plan provide counseling services by telephone only
Covering a wide range of personal issues
Parenting & Childcare
- Childcare Information
- Practical Parenting
- Children with Special Needs
- Expectant & New Parent Support
- Schooling & Education Resources
- YouthLine
Eldercare
- Eldercare Information
- Homecare Advisory Service
Healthy Lifestyle
- Nutritional Consultation
- Naturopathic Services
- Weight Management
- Smoking Cessation
Personal Resources
- Resiliency Coaching
- Pre-Retirement Counselling
- Financial Counselling
- Legal Advisory Service
For more information about your benefits and to see if your plan includes the Employee and Family Assistance Program, visit CARESnet.